At sun4d, your privacy is not a footnote — it is a foundational commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is stored and processed, who it may be shared with, and what rights you hold over your own information as a player on our platform.
Last updated: 1 January 2026. This Privacy Policy supersedes all previous versions. Continued use of the sun4d platform after this date constitutes your acknowledgment of its terms.
sun4d is Indonesia's trusted international online betting and casino platform. When you register an Account, make a deposit, place a wager, contact our support team, or simply browse our site, you share information with us — and we take that responsibility seriously. This Privacy Policy is our formal commitment to you: a clear, plain-English account of how we handle your personal data.
This policy applies to all players who access sun4d via https://sun4d.pro, regardless of the device or browser used. It covers data collected through the website itself, through our customer support channels, and through third-party service providers who operate on our behalf.
By registering an Account on sun4d, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, you should discontinue use of the platform and contact our support team to arrange Account closure and deletion of your personal data.
sun4d collects personal data through several channels: directly from you during registration and gameplay, automatically through your use of our platform, and from regulated third-party verification partners. The categories of data we collect are described below.
1.1 Registration & Account Data
When you create a sun4d Account, we collect the information you provide in the registration form, including:
1.2 Identity Verification (KYC) Data
Before processing your first withdrawal — or at any point where we are required to verify your identity under our anti-money-laundering obligations — we may request:
1.3 Financial Transaction Data
Every deposit, withdrawal, and adjustment to your Account Balance is logged, including:
1.4 Gaming Activity Data
Your betting behaviour is recorded in order to operate the platform, settle wagers correctly, detect fraud, enforce bonus terms, and deliver a personalised experience. This includes:
1.5 Technical & Device Data
When you access sun4d, our servers automatically collect certain technical information:
1.6 Customer Support Communications
If you contact our support team via live chat or email, we retain a full transcript of that conversation. This includes any documents or screenshots you submit as part of a support request or dispute. Transcripts are linked to your Account and retained for a minimum of 5 years for audit and compliance purposes.
sun4d processes your personal data for specific, legitimate purposes only. We do not process data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which your data is used are as follows:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, device data | Contract performance |
| Age and identity verification (KYC) | KYC documents, date of birth | Legal obligation / contract |
| Processing deposits and withdrawals | Financial transaction data | Contract performance |
| Fraud prevention and AML compliance | Transaction data, IP address, gaming activity | Legal obligation / legitimate interest |
| Game operation and bet settlement | Gaming activity data | Contract performance |
| Bonus eligibility and promotion delivery | Gaming activity, registration data | Contract performance / consent |
| Responsible Gaming monitoring and tools | Gaming activity, session data | Legal obligation / legitimate interest |
| Customer support and dispute resolution | Support communications, account data | Contract performance / legitimate interest |
| Platform security and abuse prevention | Device data, IP address, session logs | Legitimate interest |
| Personalised marketing communications | Registration data, gaming preferences | Consent (opt-in only) |
| Platform analytics and improvement | Technical data, click paths | Legitimate interest |
Marketing Communications: sun4d will only send you promotional emails, SMS messages, or in-platform notifications about bonuses, seasonal promotions (including Idul Fitri, Ramadhan, Indonesian Independence Day on 17 August, Imlek, and Nyepi), and new game releases if you have explicitly opted in to receive such communications during registration or via your Account settings. You may withdraw your marketing consent at any time by updating your notification preferences or by contacting our support team. Withdrawal of marketing consent does not affect your ability to use the platform.
sun4d does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the limited, specific circumstances described below, and only to the minimum extent necessary for the stated purpose.
3.1 Service Providers
We engage regulated third-party service providers who process data on our behalf and under our instructions, bound by contractual data-processing agreements that require them to maintain confidentiality and security standards equivalent to our own. These providers include:
3.2 Legal and Regulatory Disclosures
sun4d may disclose your personal data to government bodies, law enforcement agencies, financial intelligence units, or regulatory authorities when required to do so by applicable law, court order, or regulatory direction. In all such cases, disclosures are made only to the extent strictly required and are documented in our compliance records.
3.3 Business Transfers
In the event that sun4d or any part of its business is acquired, merged with, or transferred to another entity, your personal data may form part of the transferred assets. In such circumstances, we will notify you via your registered email address at least 30 days before your data is transferred to a new data controller, and your existing rights over your data will be preserved under the new entity.
sun4d retains personal data for as long as necessary to fulfil the purpose for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. The specific retention periods for each category of data are outlined below.
Following the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised, aggregated data (e.g., platform-wide betting statistics) may be retained indefinitely for analytical purposes, as it contains no personally identifiable information.
As a registered player on sun4d, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat or at [email protected]. We will respond to all verified data rights requests within 30 days of receipt.
sun4d uses cookies and similar tracking technologies to operate the platform, maintain session security, personalise your experience, and analyse aggregate usage patterns. The types of cookies in use on sun4d are described below.
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Strictly Necessary | Session authentication, CSRF protection, load balancing. Required for the platform to function. | Session | No — disabling breaks core functionality |
| Functional | Remembering your language preference, display settings, and last-visited game category. | 30 days | Yes — affects convenience only |
| Analytics | Aggregate, anonymised traffic analysis to improve platform performance and user experience. No individual tracking. | 13 months | Yes — opt out in Account settings |
| Marketing / Retargeting | Used only if you have opted in to receive personalised promotional communications. Tracks which promotions you have viewed or claimed. | 90 days | Yes — withdraw marketing consent to disable |
You can manage cookie preferences through your browser settings. Most modern browsers (Chrome, Firefox, Safari, and the mobile browsers used on Android and iOS devices popular in Jakarta, Surabaya, Bandung, and across Indonesia) allow you to block or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging in to your sun4d Account.
sun4d does not use third-party advertising networks or cross-site tracking cookies. The marketing cookies described above operate solely within the sun4d domain and are not shared with external advertising platforms.
sun4d implements a multi-layered security architecture to protect your personal and financial data. Our security practices include, but are not limited to:
Despite these measures, no system connected to the internet can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a high risk to affected players' rights, sun4d will notify affected players via their registered email address without undue delay, and in accordance with applicable notification requirements.
sun4d is strictly an adults-only platform. Registration and use of the platform is prohibited for any individual under the age of 21 years. sun4d does not knowingly collect personal data from individuals under 21.
If we become aware that an Account has been registered by or on behalf of a person under 21 years of age, we will immediately suspend the Account, initiate a full data review, delete all personal data associated with the underage player that is not required to be retained under applicable compliance obligations, and withhold any net winnings derived during the period of underage use pending investigation.
If you have reason to believe that a minor has registered on sun4d, please contact us immediately at [email protected] so that we may investigate and take appropriate action promptly.
sun4d is an internationally operating platform and some of the third-party service providers described in Section 3 (KYC partners, cloud infrastructure, game studios) may be located outside Indonesia. When personal data is transferred internationally, sun4d ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.
These safeguards may include standard contractual clauses, binding corporate rules, or reliance on the adequacy decisions of relevant data protection authorities. By registering an Account on sun4d, you acknowledge and consent to the transfer of your personal data to processors located in countries outside Indonesia where such transfers are necessary for the provision of the services described in these terms.
sun4d reserves the right to update or amend this Privacy Policy at any time. When material changes are made — for example, changes that affect the categories of data we collect, the purposes for which we process data, or your rights as a data subject — we will notify you by email to your registered address at least 14 days before the changes take effect.
Non-material changes (such as typographical corrections, clarifications that do not affect the substance of the policy, or updated contact details) may be made without prior notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the sun4d platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the amended policy, you should discontinue use of the platform and request Account closure before the effective date.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way sun4d handles your personal data, please contact our Data Protection team through any of the following channels:
For formal legal notices or regulatory correspondence related to data protection, please direct written communications to the sun4d compliance team via the email address above, clearly marking the subject line as "Data Protection Notice". sun4d will acknowledge receipt of formal notices within 2 business days and provide a substantive response within 30 days.
Plain-language summaries of the six core privacy principles that guide how sun4d handles your personal data every day.
sun4d collects only the data it genuinely needs. We do not ask for information beyond what is required for account management, KYC compliance, payment processing, and platform security.
Your personal data is never sold, rented, or traded to advertisers, data brokers, or any unaffiliated third party. Our data sharing is limited strictly to operational service providers bound by contractual obligations.
All data in transit is protected by TLS 1.3 encryption. All data at rest — including KYC documents, financial records, and player profiles — is encrypted with AES-256, the same standard used by global financial institutions.
You have the right to access, correct, export, restrict, or delete your personal data at any time. Rights requests are processed within 30 days and require only identity verification to protect against unauthorised access.
Every category of data we collect, every purpose for which we use it, and every third party we share it with is documented in this Privacy Policy. There are no undisclosed processing activities on the sun4d platform.
Our support team is available around the clock to answer privacy questions, process data rights requests, and investigate any concerns about how your data is being handled. Indonesian-speaking agents are always on shift.
Your data is protected. Your rights are guaranteed. Join thousands of Indonesian players who trust sun4d for a secure, fair, and exciting online betting experience — from sportsbook and slots to live casino and togel.